Privacy Policy

1. Overview

This policy explains how Senso collects, uses, and protects your information.

2. Roles and Responsibilities

For customer data you upload, you act as the data controller and Senso acts as a data processor.

3. Information We Collect

We collect:

• Account information: name, email
• Customer data you upload: transcripts, notes, feedback, internal documents

4. How We Use Information

We use data to:

• provide the Senso service
• process and analyze feedback
• improve product functionality

5. Data Handling

• Data is scoped to your workspace
• Data is not shared across customers
• We do not sell your data
• We do not use your data to train shared or global models across customers

6. AI Processing

Senso uses AI models to process and analyze your data.

• Processing is limited to providing the Senso service
• Data is not used to train shared models across customers
• Processing is scoped to your workspace
• We do not allow other customers to access or learn from your data

7. Data Storage and Transfers

Data is stored on secure cloud infrastructure in the United States.

If you access Senso from outside the US, your data may be transferred and processed in the US. Where required, we rely on appropriate safeguards for such transfers.

8. Data Retention

We retain data while your account is active and as needed to provide the service.

You may request deletion at any time. Data will be removed from active systems and deleted from backups within a reasonable timeframe.

9. Data Access

Access is limited to:

• your team
• a small number of authorized personnel for support or debugging, only when necessary

10. Your Rights

You may:

• access your data
• request deletion
• stop using the service at any time

Depending on your location, you may have additional rights and may contact your local data protection authority.

11. Changes

We may update this policy as the product evolves.

12. Contact

For privacy questions: getsenso@gmail.com